423 lines
16 KiB
HTML
423 lines
16 KiB
HTML
<!DOCTYPE html><html lang="zh-Hant" theme-color="default" theme-mode=""><head>
|
||
<meta charset="UTF-8">
|
||
<title>如何提交工單 - JSKCloud</title>
|
||
<meta name="keywords" content="幫助文檔">
|
||
<meta name="description" content="我們的幫助文檔提供了豐富的資料和資源，包括產品手冊、技術文檔等。您可以輕鬆地找到所需的信息，幫助您更好地瞭解我們的產品和服務。我們不斷更新和完善文檔，確保您始終能夠獲得最新的信息。">
|
||
|
||
<meta http-equiv="X-UA-Compatible" content="IE=edge">
|
||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||
<meta http-equiv="Content-Language" content="zh-hk">
|
||
|
||
|
||
|
||
<link rel="stylesheet" href="../../assets/92c1df3730f31c-iconfont.css">
|
||
<link rel="stylesheet" href="../../assets/7bd641cba5f6a0-reset.css">
|
||
<link rel="stylesheet" href="../../assets/478794f28834cd-style.css">
|
||
<link rel="stylesheet" href="../../assets/e5adc0b1fcadda-theme.css">
|
||
<link rel="stylesheet" href="../../assets/054352c1c64ab4-common.css">
|
||
<link rel="stylesheet" href="../../assets/51c94e2cd9af75-animate.css">
|
||
<script src="../../assets/dea655e39abf18-jquery-3.5.1.min.js"></script>
|
||
|
||
|
||
<link rel="stylesheet" href="../../assets/43319114264162-bootstrap.min.css">
|
||
<script src="../../assets/b7c64cb3919aba-bootstrap.min.js"></script>
|
||
|
||
<link rel="stylesheet" href="../../assets/c7ac28884e5076-swiper-bundle.min.css">
|
||
<script src="../../assets/130071f2a87d70-swiper-bundle.min.js"></script>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<link rel="stylesheet" href="../../assets/b828918322b016-document.css">
|
||
|
||
<style>
|
||
/* 移动端适配 */
|
||
@media (max-width: 768px) {
|
||
/* 横幅区域优化 */
|
||
.server-banner2.banner-document {
|
||
padding: 30px 0;
|
||
}
|
||
|
||
.server-banner2 .section-content {
|
||
padding: 0 15px;
|
||
}
|
||
|
||
.server-banner2 h1 {
|
||
font-size: 24px;
|
||
margin-bottom: 12px;
|
||
}
|
||
|
||
.server-banner-desc2 {
|
||
font-size: 14px;
|
||
line-height: 1.6;
|
||
margin-bottom: 25px;
|
||
}
|
||
|
||
/* 搜索框适配 */
|
||
.input-search {
|
||
width: 100%;
|
||
flex-direction: column;
|
||
}
|
||
|
||
#document-input {
|
||
width: 100% !important;
|
||
margin-bottom: 10px;
|
||
height: 44px !important;
|
||
}
|
||
|
||
.search-btn {
|
||
width: 100% !important;
|
||
/* height: 44px !important;
|
||
line-height: 44px !important; */
|
||
text-align: center;
|
||
}
|
||
|
||
/* 文档列表适配 */
|
||
.docement-list {
|
||
margin: 0;
|
||
flex-direction: column;
|
||
}
|
||
|
||
.docement-list .document-box {
|
||
width: 100%;
|
||
min-height: auto;
|
||
margin: 10px 0;
|
||
padding: 20px;
|
||
box-sizing: border-box;
|
||
}
|
||
|
||
.document-box .document-header {
|
||
padding-bottom: 15px;
|
||
}
|
||
|
||
.document-box a {
|
||
font-size: 14px;
|
||
line-height: 1.6;
|
||
height: auto;
|
||
}
|
||
|
||
/* 隐藏桌面端导航 */
|
||
.page .nav-left {
|
||
display: none;
|
||
}
|
||
|
||
.page .nav-right,
|
||
.page .content-page {
|
||
padding-left: 0;
|
||
left: 0;
|
||
}
|
||
|
||
/* 内容区域优化 */
|
||
.page .page-content {
|
||
padding: 20px 15px;
|
||
margin-left: 0;
|
||
height: auto;
|
||
}
|
||
|
||
.document-cont {
|
||
padding: 20px 0 !important;
|
||
}
|
||
|
||
/* 文档详情适配 */
|
||
.document-details .document-view-item .document-view-cont {
|
||
padding: 15px;
|
||
}
|
||
|
||
.document-details .document-view-item .document-view-cont a {
|
||
width: 100%;
|
||
padding-right: 0;
|
||
}
|
||
}
|
||
|
||
/* 小屏幕优化 (≤480px) */
|
||
@media (max-width: 480px) {
|
||
.document-box {
|
||
padding: 15px !important;
|
||
}
|
||
|
||
.document-header img {
|
||
width: 24px !important;
|
||
height: 24px !important;
|
||
}
|
||
|
||
.document-details .document-view-head {
|
||
padding-left: 15px !important;
|
||
}
|
||
|
||
.page .page-content .document-head h2 {
|
||
font-size: 20px;
|
||
}
|
||
}
|
||
</style>
|
||
<link rel="canonical" href="24.html"><link rel="alternate" hreflang="zh-Hans" href="../../zh-cn/docs/24.html"><link rel="alternate" hreflang="zh-Hant" href="24.html"><link rel="alternate" hreflang="en" href="../../en/docs/24.html"><link rel="stylesheet" href="../../assets/site.css"><link rel="stylesheet" href="../../assets/b0317f003749a5-css2.css"><link rel="stylesheet" href="../../assets/de0a696a420db8-css2.css"><link rel="stylesheet" href="../../assets/13192273b45a60-css2.css"></head>
|
||
|
||
<body data-static-site="jskcloud"><header><style>
|
||
/* 语言选择器样式 */
|
||
.language-selector {
|
||
position: relative;
|
||
margin-right: 20px;
|
||
cursor: pointer;
|
||
z-index: 99999;
|
||
}
|
||
|
||
.language-selected {
|
||
display: flex;
|
||
align-items: center;
|
||
padding: 8px 12px;
|
||
border-radius: 6px;
|
||
background-color: rgba(255, 255, 255, 0.1);
|
||
transition: all 0.3s ease;
|
||
}
|
||
|
||
.language-selected:hover {
|
||
background-color: rgba(255, 255, 255, 0.2);
|
||
}
|
||
|
||
.language-flag {
|
||
margin-right: 8px;
|
||
font-size: 16px;
|
||
}
|
||
|
||
.language-code {
|
||
font-weight: 500;
|
||
margin-right: 8px;
|
||
}
|
||
|
||
.language-arrow {
|
||
transition: transform 0.3s ease;
|
||
}
|
||
|
||
.language-selector.active .language-arrow {
|
||
transform: rotate(180deg);
|
||
}
|
||
|
||
.language-dropdown {
|
||
position: absolute;
|
||
top: 100%;
|
||
/* right: 0; */
|
||
width: 140px;
|
||
background: #fff;
|
||
border-radius: 8px;
|
||
box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
|
||
opacity: 0;
|
||
visibility: hidden;
|
||
transform: translateY(10px);
|
||
transition: all 0.3s ease;
|
||
z-index: 1000;
|
||
}
|
||
|
||
.language-selector.active .language-dropdown {
|
||
opacity: 1;
|
||
visibility: visible;
|
||
transform: translateY(0);
|
||
}
|
||
|
||
.language-option {
|
||
display: flex;
|
||
align-items: center;
|
||
padding: 10px 12px;
|
||
color: #333;
|
||
transition: all 0.2s ease;
|
||
}
|
||
|
||
.language-option:hover {
|
||
background-color: #f5f5f5;
|
||
}
|
||
|
||
.language-option .language-flag {
|
||
margin-right: 10px;
|
||
}
|
||
|
||
.language-name {
|
||
font-size: 14px;
|
||
}
|
||
</style>
|
||
<div class="nav-shadow">
|
||
<div class="section-content nav-header">
|
||
<div class="nav-left">
|
||
<div class="nav-icon">
|
||
<a href="../index.html"><img src="../../assets/f47e84e194e9c4-c47cdbdba8c01d82740fc430f77aaa6f1792437534-222.png" alt=""></a>
|
||
</div>
|
||
<div class="nav-menu">
|
||
<div>
|
||
<a href="../index.html">
|
||
<div class="nav-item">產品中心</div>
|
||
</a>
|
||
<div class="nav-cont">
|
||
<div class="section-content">
|
||
<div class="nav-cont-menu animated slideInDown">
|
||
<div class="nav-content ">
|
||
<a href="../cloud.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">雲服務器</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
<a href="../dedicated.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">獨立服務器</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
<a href="../balance.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">負載均衡</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
<a href="../box.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">BOX服務器</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div>
|
||
<a href="../index.html">
|
||
<div class="nav-item">關於我們</div>
|
||
</a>
|
||
<div class="nav-cont">
|
||
<div class="section-content">
|
||
<div class="nav-cont-menu animated slideInDown">
|
||
<div class="nav-content ">
|
||
<a href="../about.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">公司簡介</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
<a href="../contact.html">
|
||
<div class="nav-item-box">
|
||
<div class="item-box-title">
|
||
<div class="title">聯繫我們</div>
|
||
</div>
|
||
</div>
|
||
</a>
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="mobile-menu-btn" id="mobileMenuBtn"></div>
|
||
</div>
|
||
<div class="nav-right">
|
||
|
||
|
||
<div class="language-selector">
|
||
<div class="language-selected">
|
||
<span class="language-flag">🌐</span>
|
||
<span class="language-code">繁體中文</span>
|
||
<svg class="language-arrow" width="10" height="6" viewBox="0 0 10 6" fill="none" xmlns="http://www.w3.org/2000/svg">
|
||
<path d="M1 1L5 5L9 1" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path>
|
||
</svg>
|
||
</div>
|
||
<div class="language-dropdown">
|
||
<a class="language-option" data-lang="en" href="../../en/docs/24.html" lang="en" hreflang="en">English</a>
|
||
<a class="language-option" data-lang="zh-cn" href="../../zh-cn/docs/24.html" lang="zh-cn" hreflang="zh-cn">简体中文</a>
|
||
<a class="language-option" data-lang="zh-hk" href="24.html" lang="zh-hk" hreflang="zh-hk" aria-current="true">繁體中文</a>
|
||
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
|
||
<div class="aside-tools">
|
||
<div class="tools-list">
|
||
<div class="tools-item">
|
||
<a class="static-contact-trigger" href="https://t.me/JSKCDN999" target="_blank" aria-label="通過 Telegram 聯繫 JSKCloud" rel="noopener noreferrer"><img src="../../assets/82c093ab92edb0-f801662fa2daa58d6b518f4642a32aed1742560323-tg.jpg" alt=""></a>
|
||
<div class="tools-box">
|
||
<div class="tools-box-s"><h5>聯繫客服</h5><p><a target="_blank" href="https://t.me/JSKCDN999" rel="noopener noreferrer">@JSKCDN999</a></p></div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
</header><main class="static-main"><article class="static-article"><h1>如何提交工單</h1>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">當您在使用我們的產品與服務時，您遇到任何選購或使用問題，都可以通過 <strong>提交工單 </strong>向我們尋求幫助，專業技術工程師將竭誠為您服務。</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"> </p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"><strong>操作步驟</strong></p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">①進入會員中心後，點擊 <strong>工單中心</strong> 。</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">圖1</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/06c0469af60c5a734b66.png" alt=""> </p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">②在如圖1的工單系統頁面，點擊 <strong>新建工單</strong> 。</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">圖2</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/ab7ef7a138fdf92eff37.png" alt=""> </p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">③在跳轉頁面根據您的需求選擇工單類型並填寫您遇到的問題，點擊<strong> “發送” </strong>提交您的需求。</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">圖3</p>
|
||
<p class="MsoNormal" style="margin-bottom: 7.85pt; line-height: 130%; text-align: center;" align="justify"><img src="../../assets/4a68bc51871d6be65e8d.png" alt=""> </p>
|
||
|
||
<a class="static-back" href="../document.html">返回列表</a></article></main><footer class="section footer index">
|
||
|
||
<div class="section-content section-p">
|
||
|
||
|
||
<div class="footer-content">
|
||
<div class="footer-nav">
|
||
<div class="footer-logo">
|
||
<img src="../../assets/f47e84e194e9c4-c47cdbdba8c01d82740fc430f77aaa6f1792437534-222.png" alt="">
|
||
</div>
|
||
<div class="footer-nav-left">
|
||
<div class="footer-nav-box">
|
||
<div class="footer-nav-head">產品中心</div>
|
||
<div class="footer-nav-cont">
|
||
<div class="footer-nav-item"><a class="link-hover" href="../cloud.html">雲服務器</a></div>
|
||
<div class="footer-nav-item"><a class="link-hover" href="../dedicated.html">獨立服務器</a></div>
|
||
<div class="footer-nav-item"><a class="link-hover" href="../balance.html">負載均衡</a></div>
|
||
<div class="footer-nav-item"><a class="link-hover" href="../box.html">Box服務器</a></div>
|
||
</div>
|
||
</div>
|
||
<div class="footer-nav-box">
|
||
<div class="footer-nav-head">技術支持</div>
|
||
<div class="footer-nav-cont">
|
||
<div class="footer-nav-item"><a class="link-hover" href="../document.html">技術文檔</a></div>
|
||
</div>
|
||
</div>
|
||
<div class="footer-nav-box">
|
||
<div class="footer-nav-head">關於我們</div>
|
||
<div class="footer-nav-cont">
|
||
<div class="footer-nav-item"><a class="link-hover" href="../about.html">公司簡介</a></div>
|
||
<div class="footer-nav-item"><a class="link-hover" href="../contact.html">聯繫我們</a></div>
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
<div class="footer-nav-right">
|
||
<div class="footer-nav-box"><div class="footer-nav-head">聯繫我們</div><div class="footer-nav-cont"><div class="footer-nav-item">JSKCloud.net</div><div class="footer-nav-item mt-20"><a class="link-hover" href="https://t.me/JSKCDN999" target="_blank" rel="noopener noreferrer">Telegram @JSKCDN999</a></div></div></div>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
<div class="footer-record">
|
||
<div class="left-info">
|
||
<a href="../index.html" rel="nofollow"> Copyright@2017-2024 JSK cloud TECHNOLOGY PTE. LTD 版權所有 All Rights Reserved</a>
|
||
<a href="../index.html" rel="nofollow"> </a>
|
||
<span> </span>
|
||
</div>
|
||
<span> </span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
</footer><script src="../../assets/site.js" defer=""></script></body></html> |