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</header><main class="static-main"><article class="static-article"><h1>How to follow up on a work order</h1>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">After you submit a work order, you can
View and manage work orders in<strong>Work Order Center</strong>”. To submit a work order, please see <strong>How to submit a work order </strong>。</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"><strong>Operating steps</strong></p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">①After entering the member center, click <strong>Work Order Center</strong>&nbsp;, you can view the work order information and processing status.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 1</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/7e9baef61641d91c827a.png" alt="">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">②Click the operation bar on the right to proceed<strong>Reply, reminder, close</strong>Wait for operation.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 2</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/b9b6e7bd1c2fcce54d5a.png" alt="">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"><strong>·Reply</strong></p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">ⅰ. Click directly on the right operation bar "<img src="../../assets/a71a3d8228ca4adf53d8.png" alt="">" , or move the mouse to the operation bar "<img src="../../assets/a71a3d8228ca4adf53d8.png" alt="">”, select in the floating box <strong>"Reply" </strong>。</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">ⅱ. Work order information and past communication records can be viewed on the jump page.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 3</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">&nbsp;<img src="../../assets/a4c999325350f2e8bbd3.png" alt=""></p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">ⅲ. Enter text in the dialog box below and click Send to reply.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 4</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/8ed942297778d83defdf.png" alt="">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"><strong>·Order reminder</strong></p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">ⅰ. In the work order information list, move the mouse to the operation bar "<img src="../../assets/a71a3d8228ca4adf53d8.png" alt="">”, select in the floating box <strong>"Order reminder"</strong>&nbsp;That’s it.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 5</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/cb6c8686d0e3a0209be3.png" alt="">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;"><strong>·Close</strong></p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">If your problem has been solved or you no longer need us to provide you with technical support, you can click "Close" in the floating box to close the order directly.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 6</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/b32eb71ade1482eb47c7.png" alt="">&nbsp;</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; line-height: 130%;">Or click “<img src="../../assets/a71a3d8228ca4adf53d8.png" alt="">", after confirming the work order details on the jump page, click "Close Work Order" in the upper right corner.</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center">Figure 7</p>
<p class="MsoNormal" style="margin-bottom: 7.8500pt; mso-para-margin-bottom: 0.5000gd; text-autospace: ideograph-numeric; mso-pagination: none; text-align: center; line-height: 130%;" align="center"><img src="../../assets/9ede21d5ee8b2a0b6e02.png" alt="">&nbsp;</p>
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