Theme Cloud 2023 Mid-Autumn Festival and National Day Holiday Announcement

Respectful master's command:

Hello! The Mid-Autumn Festival and National Day are approaching. The theme cloud wishes you a healthy Mid-Autumn Festival and a happy National Day in advance! In accordance with relevant national regulations and combined with our company's actual operating conditions, the theme cloud Mid-Autumn Festival and National Day holiday arrangements are now announced as follows:

·Holiday time

September 29 to October 6, 2023

·Holiday service channel

Self-service: You can quickly find solutions to most problems in the help documentation of the topic cloud.

Submit a work order: Professional engineers will investigate and resolve your request as soon as possible.

Customer service hotline: If there is an emergency, you can directly call the official customer service hotline of Theme Cloud. After-sales engineers are online 24 hours a day.

·Recharge and renewal

The normal operation of all online services will not be affected, and normal recharge and renewal can still be done during the holidays.

·Invoices and Contracts

In order to reduce the risk of lost delivery during the National Day, we will suspend the mailing of paper invoices and paper contracts at 17:00 on September 28, and resume at 09:00 on October 7. During the National Day holiday, you can apply for and obtain electronic invoices and electronic contracts as normal.

Thank you for your trust and support in Theme Cloud, and wish you a happy holiday!

Theme Cloud

September 22, 2023